| 4 |
Monitoring of Performance |
| We have a duty to ensure that there will be no deterioration in the
quality of public service as a result of the implementation of EPP.
We welcome the public to monitor how well we discharge this duty.
All Controlling officers have provided performance targets and indicators in the
Controlling Officers' Reports in the 1999-2000 Estimates. In total, about 880 targets
and close to 2 000 indicators are enumerated in these reports. Despite general increases
in workload against the productivity drive and the limited availability of new resources,
many departments have pledged to improve their services by raising the performance targets
in certain aspects of their work.
We have published an EPP Newsletter to report progress on implementation on EPP and to share experience amongst all in the public sector in our drive for higher productivity. If you are interested in receiving future issues (the Newsletter will be published at intervals of three to four months), please write to us - |
| By Letter | Finance Bureau |
| 4th Floor, Central Government Offices | |
| Lower Albert Road, Hong Kong | |
| (Attn : EPP Newsletter team) | |
| By Fax | Fax No. : 2801-4023 |
| (Attn : EPP Newsletter team) | |
| By Internet | info@fb.gcn.gov.hk |